Information, linkages and capacity building

Information, linkages and capacity building (ILC, formerly called Tier 2) has five streams of activities. These are:

  • information, linkages and referrals to connect people with disability, their families and carers with appropriate disability, community and mainstream supports
  • capacity building for mainstream services
  • community awareness and capacity building to ensure greater inclusivity and accessibility of people with disability
  • individual capacity building
  • Local Area Coordination.

ILC Consultations Summary Report

Between February and April 2016, the NDIA talked with people about the ideas in the ILC Commissioning Framework – Consultation Draft. These discussions were designed to increase understanding of ILC and provide an opportunity for feedback. From those consultations, the key themes that we heard were: ILC is confusing, People with disability have lots to contribute, draft outcomes were too complex, one size does not fit all, rural and remote areas have additional challenges and ILC is a big change for organisations.

The feedback showed that people want ILC to help people with disability, their families and carers to have the same kinds of opportunities as others in the community and ILC must support communities to grow and develop so that they are more welcoming and inclusive of people with disability. The feedback received will contribute to the next version of the ILC Commissioning Framework, which will be published in the coming months.

ILC Commissioning Framework – Consultation Draft

The ILC Commissioning Framework – Consultation Draft sets out the steps to finalise the ILC Commissioning Framework and decide when the Agency will start investing under the final ILC Commissioning Framework and what funding arrangements will be put in place ahead of this.

ILC Policy Framework

The Disability Reform Council released the ILC Policy Framework in August 2015. The draft and final policy frameworks are available on the ILC Policy page.

The ILC Policy Framework will be considered along with other policies and legislation which work to promote the inclusion of people with a disability, their families and carers, such as the Disability Discrimination Act 1992, the Carer Recognition Act 2010 and the National Disability Strategy; as well as with the Integrated NDIS Market, Sector and Workforce Development Strategy and the quality and safeguards framework for disability services.

ILC Toolkit

The National Disability Insurance Agency (NDIA) is committed to ensuring that existing or new organisations delivering Information, Linkages and Capacity Building (ILC) activities are prepared for the new outcomes-based, nationally consistent delivery arrangements for ILC funding.

The ILC Toolkit will help ensure existing or new organisations delivering ILC activities are equipped with the right knowledge, skills and capabilities to succeed under ILC.   The ILC Toolkit will be developed by Social Ventures Australia over 2016 and trialled in the Australian Capital Territory in the second half of 2016.  The Toolkit will be rolled out nationally during 2017.

Roll out information

The NDIS is not available everywhere yet, see the Our Sites page to find out which areas currently have access.

Our Sites

Fact Sheets and Publications

Check the fact sheets about arrangements in each state and territory.

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