What these reforms mean for you

Key facts 

  • In November 2020, we released three papers for consultation over three months.
  • Two of the papers talk about the changes we’re making to NDIS access, planning and plan budgets.
  • The third paper talks about our early childhood early intervention approach and includes some recommendations to improve outcomes for young children and families.
  • We are currently reviewing your feedback and will be releasing the consultation findings in March 2021.

Why are we making changes to how the NDIS works?

Many participants have told us the NDIS has changed their lives for the better, and given them more choice and control than ever before. But we’ve also heard from participants and the 2019 Tune Review that the NDIS can be unfair, complicated, inflexible and slow.

To make sure we are delivering an NDIS that works for you, we introduced the Participant Service Charter and Participant Service Improvement Plan. These documents explain what we will do to deliver on our Participant Service Guarantee

We’re making some big changes, as well as some smaller, practical changes that will make the NDIS work for you, your family and carers, as well as anyone who needs it in years to come. 

The changes we’re making are described in the consultation papers we’ve released. You can read the papers on the have your say page. 

Many participants, their families, carers, providers and sector peak bodies and stakeholders provided feedback about how we can introduce these changes. Y

Our have your say page will provide a summary of your feedback in March 2021.

This page current as of
24 February 2021
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