Annual price review

2019-20 Annual price review

The Annual Price Review cycle to determine 2019‒20 prices is underway and this year will incorporate outcomes from the Therapy Review and recommendations from the WA Market Review. 

In the lead up to the launch of the 2019-20 NDIS Price Guide, the NDIA will make a series of announcements to provide the market with an early insight into proposed changes. The first announcement (Saturday 30 March 2019) outlines changes to therapy and attendant care supports and the introduction of a conditional loading over a five year period to assist attendant care providers transition into the Scheme.
The 2019-20 Price Guide will be made available in June following the release of the minimum wage increase by the Fair Work Commission.

The NDIA Annual Price Review evaluates the effects of wage inflation on support prices and is unable to release the NDIS 2019-20 Price Guide prior to this work being completed.

For changes and recommendations endorsed by the Pricing Reference Group as a result of the Therapy Review, please visit the Pricing review of therapy services page.

For all other Annual Price Review updates please refer below.

Changes to attendant care supports 

The NDIA will introduce increases to base attendant care and community participation supports across standard and levels one, two and three of high intensity price limits, effective 1 July 2019. 

The increases, endorsed by the NDIA’s Pricing Reference Group, aim to ensure the needs and costs to deliver these services are being met for providers. This in turn will ensure an adequate supply in the attendant care and community participation market and therefore enable participants to achieve their goals.

For providers delivering attendant care supports to NDIS participants, the tables below indicate the 2019-20 price limits, dependent on a number of variables such as location, times and days of shifts, and level of worker, etc. The 2019-20 price limits will be further indexed for wage inflation prior to implementation.

Indicative change to East Price Guide
(does not yet include indexation for wage inflation) 

Shift Level of care 2019‒20 base price 2018‒19 base price Increase in base price
Weekday  Level 1 $50.57 $47.02 7.6%
Saturday   Level 1 $69.56  $65.22 6.7%
Sunday   Level 1   $90.45   $83.47 8.4%
Public Holiday  Level 1 $113.24  $101.66 11.4%
Afternoon Shift Level 1 $55.80  $51.56  8.2%
Night Shift  Level 1 $56.84   $52.46 8.4%
Weekday  Level 2 $54.69 $49.61 10.2%
Saturday    Level 2 $75.24  $68.92   9.2%
Sunday             Level 2 $97.83  $88.27   10.8%
Public Holiday  Level 2 $122.46  $107.55  13.9%
Afternoon Shift Level 2 $60.34 $54.43 10.9%
Night Shift       Level 2  $61.47 $55.38 11.0%
Weekday     Level 3 $57.45 $51.86 10.8%
Saturday       Level 3  $79.02 $72.11 9.6%
Sunday            Level 3   $102.75  $92.42 11.2%
Public Holiday   Level 3  $128.63 $112.67 14.2%
Afternoon Shift  Level 3   $63.38 $56.91  11.4%
Night Shift        Level 3   $64.56  $57.91  11.5%

Indicative change to West Price Guide
(does not yet include indexation for wage inflation) 

Shift Level of care 2019‒20 base price 2018‒19 base price Increase in base price
Weekday  Level 1  $50.57     $47.88  5.6%
Saturday   Level 1 $69.56         $65.86 5.6%
Sunday   Level 1   $90.45        $83.81  7.9%
Public Holiday  Level 1 $113.24  $101.78  11.3%
Afternoon Shift Level 1 $55.80      $52.39   6.5%
Night Shift  Level 1 $56.84     $53.27   6.7%
Weekday  Level 2 $54.69       $50.30   8.7%
Saturday    Level 2 $75.24       $69.31   8.6%
Sunday  Level 2 $97.83 $88.26   10.8%
Public Holiday  Level 2 $122.46 $107.22 14.2%
Afternoon Shift Level 2 $60.34       $55.08   9.5%
Night Shift       Level 2  $61.47 $56.00  9.8%
Weekday     Level 3 $57.45        $52.20  10.0%
Saturday       Level 3   $79.02      $71.98   9.8%
Sunday            Level 3   $102.75         $91.71 12.0%
Public Holiday   Level 3  $128.63       $111.47   15.4%
Afternoon Shift  Level 3   $63.38        $57.17  10.9%
Night Shift        Level 3   $64.56         $58.14 11.0%


Temporary Transformation Payment 

Providers of attendant care and community participation will also be eligible for an additional pricing boost through a Temporary Transformation Payment. This conditional loading will assist providers to continue transforming their businesses in the move towards a more competitive marketplace. This replaces the Temporary Support for Overheads.

In 2019-20, the conditional loading will be set at 7.5 per cent on the relevant level 1 support item. It will reduce by 1.5 per cent each year thereafter. The loading applied on levels 2 or 3 support items will be the equivalent in dollar amount to the 7.5 per cent increase on the same level 1 support item.

From 1 July 2019, for attendant care and community participation the combined effect of the new price limits and the Temporary transformation Payment is an increase of between 10.9% and 20.4%, dependent on variables such as location, times and days of shifts, and level of worker.

In order to access the Temporary Transformation Payment, providers will have to comply with terms that will be outlined in the 2019-20 NDIS Price Guide. These terms will include: 

  • publishing their service prices, 
  • listing their business contact details in the Provider Finder and ensuring those details are kept up-to-date
  • participating annually in an Agency-approved market benchmarking survey.

These measures will promote greater transparency for participants seeking to engage with providers in discussions about value for money. They will also improve the robustness of future pricing decisions and give providers the comparative information they need to assist them in becoming as efficient as possible. 

Providers will be required to acknowledge compliance to these terms when submitting a payment request through the myplace provider portal.

These terms will be further outlined in the 2019-20 Price Guide.

The WA Market Review is also still to be finalised and may provide additional information about, and as a result impact on, prices in WA. 
Funding in participant plans will be automatically adjusted to reflect the changes in the price limits for attendant care and community participation, effective from 1 July 2019, as part of the annual indexation of plans. Participants will not need to seek a plan review to access the additional funds. More information around this will be made available leading up to 1 July 2019.

More announcements to come:

These price limit increases form part of a suite of changes that will be outlined through a series of announcements during May and June in the lead up to changes being effective from 1 July 2019.

Other forthcoming announcements from the Annual Price Review will include additional outcomes from the Therapy Services Review, recommendations from the WA Market Review and updated clarifications to policy. The policies currently under review are group and centre-based supports, cancellations, travel, use of volunteers, and charging for non-face-to-face time.

The Annual Price Review will also review and index, with updates effective 1 July 2019, for:

  • Short Term Accommodation
  • Group Based Care.

Note: Supported Independent Living (SIL) is not affected by these increases as SIL does not have price limits.

The full suite of price changes and associated arrangements for 2019-20 will be presented in a new-look and easier to navigate 2019-20 Price Guide. 

The NDIA sets price controls for certain NDIS supports to ensure a balance between NDIS participants obtaining reasonable value for money and enabling providers to operate within a market of adequate size, quality and return

This page current as of
30 March 2019