The NDIA is developing a mobile phone app for participants to provide a more accessible and user-friendly digital experience.
The app will give participants another way to:
- View their budgets
- View their current plan timelines
- Make and manage claims
To make sure it meets the needs of participants, we are testing an early version of the app with some participants who were invited to give their feedback on how the app could best work.
This pilot will run from July and will give us valuable feedback that we will use to finish development of the app before its public release.
Developing this new mobile app is part of our ongoing commitment to improve the participant experience.