Participant Engagement Payment Policy

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Participants make an important contribution to NDIS improvement projects. To recognise this contribution, the NDIA has a Participant Engagement Payment Policy.

The policy sets out the approved activities, who is eligible for payment, and the amount paid. This includes consideration of out-of-pocket expenses. 

The policy applies to:

  • participants
  • carers
  • nominees
  • people with a disability

who are invited to take part in specific NDIS improvement activities.

The policy does not cover:

  • NDIA employees, contractors, partners or public service employees
  • family members of NDIA employees (unless the family member is an NDIS participant)
  • employees of a disability organisation
  • members of the NDIA Board or Independent Advisory Council.

Paid activities may include:

  • online or in person focus groups
  • one on one interviews
  • online or in person working groups
  • online or in person panels or forums as speakers
  • participating in training videos or materials 

We will tell participants before the event if it is a paid activity.


The NDIS is one of the only government agencies to have a payment policy of this kind.

The payment rates for an individual’s time are:

  • $50 per hour for up to 4 hours (pro-rata)
  • $250 per day up to 8 hours.

In some circumstances, participants may receive out-of-pocket expenses to support their contribution. This must be approved prior to the activity.

Expenses might include transport, parking, meals, accessibility equipment or a support person/carer.

All expenses must be reasonable and necessary, and represent value for money. 

This page current as of
26 March 2024
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