Have your say

On this page:

We’d like to hear from you about the changes we’re making to ensure the NDIS is simpler, faster, fairer and more flexible. You can have your say on how we deliver these improvements so that they work for everyone. 

Your feedback is important to us. 

Open consultations

Information Gathering for Access and Planning (IGAP)

The NDIS survey about IGAP is now open. Click on the link to start the survey.

This survey will help us better understand your experiences and improve our processes.

Expressions of Interest to join the Digital Community of Interest 

The DCI was designed to encourage innovation and help guide the future direction of the NDIA Digital roadmap including Application Programming Interfaces (APIs). 

The EOI closed on Friday 15 July 2022.

The NDIA will inform all respondents of the EOI outcome by July 29 2022 and look to hold the first DCI-Stage event on September 29 2022.

Recent consultations

Continence provider list survey

The NDIA survey about the Continence provider list closed on 13 May 2022.

Read the news item to find out more.

Participant experience of plan management survey

The NDIA conducted a survey about participant experience of plan management.

We invited Participant First members who have previous or current experience with plan management (as participants and/or nominees) to participate in the survey.

A link to the survey was sent in the 21 March 2022 Participant First email. The survey closed on 1 April 2022.

To learn more about the Participant First initiative, please visit the Participant First web page.

Participant survey on self-management

The NDIS participant survey on self-management closed on Monday 14 March 2022.

Once we have read and analysed the responses, we will publish a summary of your feedback.

Financial Benchmarking Survey - 2021-22

The NDIS Financial Benchmarking Survey closed on Friday 4 February 2022.

If you have any questions about the survey please email [email protected].

Market engagement - partners in the community program

The Market engagement partners in the community program feedback submissions closed at 5pm AEDT on Tuesday 23 November 2021. You can view the feedback we received in the market engagement summary report.

Consultation summaries

You can read the feedback on previous consultations on changes to the NDIS:

See the We listened page for more reports on past NDIS consultations.

Consultation submissions

To successfully deliver and improve the NDIS, we need the input, expertise and advice of participants, their families and carers, providers, the disability sector and community.

Releasing the feedback we have received is part of our ongoing commitment to NDIS participants, providers and the disability sector for greater transparency.

See the Consultation submissions page to find individual and organisations submissions we have received in recent consultations.

When we contact you

From time to time, the NDIA may contact participants, providers and stakeholders through phone calls, SMS, emails, letters or other accessible formats to seek feedback on their experience with the Scheme.

Check the list below to see what outreach the NDIA is doing. If you are contacted by the NDIA in relation to your plan, the caller will always explain who they are and confirm your identity over the phone. 

If you’re worried the call is a scam, you can visit Scamwatch.

This page current as of
22 July 2022
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