In the NDIS context, thin markets exist where there is a gap between participant needs and their use of funded supports. Our evaluations of thin market trials explore what market inventions are successful, for who, when and how.
Evaluation of NDIA thin market trials
We are evaluating the Disability Reform Council (DRC) and Agency-initiated thin market trials to guide how we intervene in markets in the future.
Our goal is to understand what approaches are successful, for which types of participants and in which context so that participants can get services and support they need.
What are we evaluating?
In 2019, the Disability Reform Council (DRC) agreed that each State and Territory would host a trial to address market challenges in thin markets. We also initiated trials in a number of other thin markets nationally.
We are conducting ‘realist evaluations’ of these trials. Our methods include:
- statistical analyses of plan utilisation and market indicators
- an online survey of service providers in trial locations
- stakeholder interviews.