The COVIDSafe app has been developed to speed up the process of finding people who have been in close contact with someone with COVID-19.

The COVIDSafe app is the only contact trace app approved by the Australian Government.

If used correctly the app will allow health workers to contact you quickly if someone you have been near in the past 21 days, later tests positive for coronavirus. They will then let you know what steps you will need to take to keep yourself and those around you safe.

These are the only circumstances when your information will be accessed.

Where to download the COVIDSafe app

COVIDSafe is available on iOS and Android. The app can be downloaded by searching ‘COVIDSafe’ in your app store.

You can download ‘COVIDSafe’ from the App Store .  

You can download ‘COVIDSafe’ from the GooglePlay Store .

If you need help downloading the COVIDSafe app ask a family member, friend or carer to assist.

This video was made in partnership with Get Skilled Access .

Information from the Department of Health

You can visit the Department of Health website to learn more about what happens when a user tests positive, more information about COVID-19 and any questions you have about privacy. 

More information is available from the Department of Health .

Easy Read guide

The Council for Intellectual Disability have created an Easy Read guide that can help explain the COVIDSafe app, how it works as well as download and setup instructions.

You can view the Easy Read Guide on the Council for Intellectual Disability’s website .

This page current as of
1 July 2020
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