You should work with your existing provider to discuss the best way to receive services and supports when you may have to maintain physical distancing – this could include using equipment and devices you already have, following exercise programs at home or borrowing equipment and keeping in touch over the phone.
You should also check to see that you have sufficient funds in your plan to cover the equipment you are considering. The NDIA will not increase plan values to accommodate the purchase of a device under this policy.
If a specific item is needed to maintain supports, your provider will need to provide written confirmation that the device is necessary and appropriate to continue supports and services.
If your plan is NDIA-managed you can purchase these items from NDIS providers registered to deliver the relevant AT support after discussion with your current support provider(s) about the most suitable item. Your provider will need to provide you with written confirmation - a letter or email with the necessary details of the required support for continuity.
Participants who are self-managing and have funds in their plan to cover the purchase, can buy low cost AT items, complete a payment claim and upload the written advice they have received from their provider to their participant record.
Participants who are using a plan manager should check with their plan manager if they have available plan funds. If they have funding available, the participant can work with their providers to identify and buy the necessary AT, providing they have and retain the necessary evidence letter / email from the provider of face-to-face supports that would be impacted (or medical practitioner where the requirement is for an air purifier).
Participants and/or their registered plan managers must keep a record of the written advice in case the Agency requests it at a later date.
You can use your Core budget flexibly to cover the cost of the item.
Participants who only have funding in their Capacity Building budget can use the line item Low Cost AT - Support Capacity Building delivery –15_222400911_0124_1_3 to purchase low cost AT.