Under the NDIS, providers can only claim for supports delivered.
The NDIA recognises that ADEs, as both employers and support providers, are working to maintain their supported employee workforce, the staff that support them, and their commercial enterprises, continuing business as usual where possible.
When a supported employee is not at work, a participant can choose to use their Finding and Keeping a Job budget flexibly to stay connected and focussed on work and skills development.
Supported employment funding, even when listed as a stated support, can be used flexibly for different types of supports during the coronavirus (COVID-19) pandemic. These kind of supports might include:
- in home education,
- online training or skills development in a current job or for career development
- employment assistance that maintains the important connection with work and colleagues, learning new skills and ensuring readiness to resume employment.
Providers would need to gain the agreement of the NDIS participant or their nominee before any changes in service.
If supports not related to finding and keeping a job are delivered, including personal care and social and community participation, these should be claimed through the participants’ core supports.
Find out more information on plan flexibility and funding during coronavirus (COVID-19) and connecting with and helping participants.