The NDIS Quality and Safeguards Commission (NDIS Commission) will continue to issue advice and guidance to support providers to continue delivering safe and quality supports and services to NDIS participants.
Please monitor their NDIS Provider COVID-19 webpage for updates and read all Provider Alerts they issue.
The NDIS Commission has information for registered NDIS providers to support them in understanding:
- their obligations to safely and competently provide supports and services to people with disability during the COVID-19 pandemic
- how to reduce exposure and transmission of COVID-19
- how to maintain NDIS supports and services.
The recent rise in community transmission of coronavirus (COVID-19) in Australia means some states and territories now recommend or require the use of masks. For information about face masks for disability support workers in NSW and Victoria visit Latest advice from NDIS.
In Melbourne, employers that require their staff to attend a work site must issue a worker permit to their employees from 11.59pm on Wednesday 5 August 2020.
Employees in Melbourne must carry the worker permit and photo identification when travelling to and from the workplace.
A permitted worker scheme template and guidance is available through the Victorian Government website . Disability services, and the necessary support services that enable their functioning, are identified as permitted work premises under Stage 4 Restrictions.
Permitted workplaces have until 11:59pm on Friday 7 August to implement their COVID Safe Plan . Information and resources are available to help businesses create a COVID Safe workplace .
From Wednesday 8 July 2020, New South Wales temporarily shut its border with Victoria to contain the spread of COVID-19. Restrictions on the movement of Victorians into South Australia are also in place.
More information on how to apply for a permit to cross the border to deliver essential services is available on the NSW Government website and the SA Government website .
Providers are required to notify NQSC of any changes to the scale of their operations. They can do this using their Notification of event – COVID-19 (registered provider) form.
When registering NDIS providers are required to ensure ‘continuity of support requirements’ and ‘risk management’ modules are in place. Providers should refer to the Commission Quality Indicators to ensure they are prepared.
The Department of Health has specific advice for people with disability .
Providers are encouraged to regularly check the Department of Health and state or territory specific information for the latest advice.