Providers are expected to continue delivering supports to NDIS participants and prioritise supports to meet the immediate needs of participants.
NDIS Quality and Safeguards Commission notices
The NDIS National Quality and Safeguards Commission (NQSC) is providing regular advice to registered NDIS providers and has links to Provider Alerts that contain important information for NDIS providers about coronavirus (COVID-19).
Providers are required to notify the NDIS Commission when a support worker or NDIS participant is confirmed to have COVID-19 or other changes related to COVID-19.
Providers are also required to notify the NDIS Commission of any changes to the scale of their operations. They can do this by completing this form on the NDIS Commission's website or phoning 1800 035 544.
When registering, NDIS providers are required to ensure ‘continuity of support requirements’ and ‘risk management’ modules are in place.
Providers should refer to the NDIS Practice Standards and Quality Indicators to ensure they are prepared.