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This is a summary of the Participant Reference Group’s (PRG) recent meeting. The PRG consists of 23 participant and carer representatives across Australia. The PRG is a key platform to ensure the participant voice is heard and understood by the National Disability Insurance Agency (NDIA). Feedback from meetings is used to inform strategy, policy development, system and service delivery development and review, to support continuous improvement. Chairperson’s welcome Donna Purcell, NDIA Branch Manager, Office of the Participant Advocate, welcomed members to the second meeting for 2024. Donna thanked all members for attending and introduced the 7 new PRG members to...

The National Disability Insurance Agency (NDIA) met with Disability Representative and Carer Organisations (DRCOs) and Independent Advisory Council (IAC) members as part of the Reforms for Outcomes (RFO) co-design program.

Minister for the NDIS the Hon. Bill Shorten MP introduced NDIS legislation to Parliament on 27 March 2024.

Today the Australian Government will introduce to Parliament changes to the National Disability Insurance Scheme (NDIS) that will deliver for those who need it most and will contribute towards the NDIS once again being delivered in line with its original intent.

We've released the fourth edition of the School Leaver Provider Quarterly Report. The report examines the school leaver employment support given to 6,553 participants, their progress, and the outcomes they’ve achieved. School leaver employment supports is individualised assistance to help participants with difficulties in learning, social interaction and self-management move from school to work. The report provides insights into the best practices and factors leading to successful employment outcomes based on data providers submitted to the Agency from July 2022 to June 2023.

NDIA is committed to delivering a positive experience to our more than 646,000 participants, their families, carers and the wider disability community. Since late 2023, we have received a larger than average volume of requests from participants asking for a change to their NDIS plan. This has in turn led to a higher than average volume of calls and emails to our National Contact Centre and NDIS partners, as well as a higher than average number of participants seeking in person support. This has caused some delays as we carefully review and action all participant requests. If you need help understanding your plan or how to use your funding flexibly, please visit the supports budgets and your plan webpage. Your early childhood partner or local area coordinator can also help. If you or someone you know requires crisis support, please contact a local GP or mental health crisis team.