Thirty seven organisations have been funded to improve the accessibility, quality and consistency of information available for people with disability, their families and carers, as well as for relevant supports and services.
An improved request for service (RFS) process for registered support coordination providers is now live.
On Tuesday 3 September 2019, registered providers received access to the National Provider Survey. The survey is designed to collect information about provider satisfaction with the NDIA and the general level of confidence in the NDIS.
From Monday 2 September, participants will see improvements to the way their budget is displayed in the NDIS myplace participant portal. These improvements in the NDIS myplace participant portal will give detailed information about allocated and spent funding.
Over the coming weeks, the NDIA is making changes to the NDIS myplace portal to improve the process where there may be a gap between new and old participant plans.
The new enhancement will allow you to follow and track the progress of a quote, including viewing the status of a quote. The enhancements are a part of the NDIA’s commitment to delivering a high-quality Scheme, and improving the online experience for participants.