In response to COVID-19 restrictions, there are a number of offices across the country temporarily closed. You can call us on 1800 800 110 if you need to book an appointment, talk to a planner, make changes to your plan or get help accessing services due to COVID-19. We're also providing services via email at [email protected] and webchat.
The Australian Government is committed to ensuring the safety of NDIS participants during the current COVID-19 outbreak in Victoria.
The Victorian and Commonwealth Governments have announced a $15 million Worker Mobility Reduction Payment initiative. The initiative will enable registered NDIS providers to reduce the movement of support workers between residential disability facilities where possible, to help prevent the spread of coronavirus.
The Agency and NDIS Quality and Safeguard Commission (NDIS Commission) have jointly released an open letter to all Victorian participants, their families and carers.
Minister for the National Disability Insurance Scheme, Stuart Robert, announced temporary changes to funding arrangements to allow NDIS participants in Victoria and New South Wales to claim the cost of personal protective equipment (PPE), including masks.
Victoria-based NDIS Partners in the Community Link Health and Community (Link) and Latrobe Community Health Service (LCHS) have decided to merge. The NDIA is working closely with both organisations to ensure continuity of service for children and families living in these areas.