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The Government is committed to ensuring the well-being of Australians with disability are considered as the coronavirus pandemic unfolds. As such, an advisory group has been established by the Federal Government to guide development and implementation of a response plan focusing on the unique health needs of people with disability during the coronavirus pandemic.

Enhancements have been made to the myplace provider portal, including: the ability for registered providers to submit payment enquiries through the myplace provider portal improvements to the Request for Service (RFS) process for registered Support Coordinators.

The latest NDIS data is now available on the new-look NDIS Data and Insights website.

We have improved webchat, a ‘live chat’ service on our website you can use to talk with staff at the NDIS. NDIS staff can help participants with their personal circumstances once they have verified their identity, just like when you call us.

Website maintenance is scheduled from: Midnight Eastern Daylight Saving Time (EDST) Sunday 29/03/2020 to 1am EDST Monday 30/03/2020. The website may be unavailable for a short time during this period. We apologise for any inconvenience particularly at this time, however access will be restored as a priority.

The NDIA understands that coronavirus (COVID-19) may significantly impact providers. To help you to continue to deliver supports to participants through this time, the NDIA is introducing a number of changes.