On 28 September 2018 The Australian published an article which included information about the profile of the National Disability Insurance Agency's (NDIA) expenditure. The NDIA is unable to reconcile the expense data provided in The Australian article. In the interest of transparency, the NDIA is providing the details of its operating costs to ensure the correct facts are on the record.
The NDIA takes all matters relating to participants experiences with the NDIS seriously. The NDIA is considering the Victorian Office of the Public Advocate's report in detail, and working to ensure the recommendations appropriately addressed, noting a number of these recommendations are being addressed through existing and ongoing work being undertaken by the Agency. The NDIA appreciates the important work the OPA does with and on behalf of participants, and welcomes evidence based insights and reviews. This feedback helps the NDIA deliver a better a service to participants.