National Provider Payments team

Posted on 24 February 2018

The National Disability Insurance Agency (NDIA) acknowledges there are some issues impacting provider payments and we are proactively assisting affected organisations to resolve these issues.

NDIA is working closely with affected providers and peak bodies to ensure resolution is achieved in a timely manner.

A centralised Provider Payment Team has been established to enable a one point of contact for providers, increased efficiency and reduced time delays.

Providers can contact provider.payment@ndis.gov.au if they require support claiming through the portal or have an outstanding payment.