Yes. In the myplace portal a "View Plan" function allows providers to see a participant's plan. But it is important to remember that this is only possible if the participant or nominee has given their consent to share parts of the plan. Consent to view a plan is only given to providers who hold the participant's service booking. Participants know this function as "Share My Plan".
Providers will get an electronic letter in the provider portal, notifying them if a participant has given consent for them to view parts of their plan.
The NDIA recognises the importance of repairs and maintenance for many items of AT so they continue to be useful to the participant.
We aim to ensure servicing and maintenance is more consistently included in plans to enable participants to access the services they need.
In addition the NDIA and our Partners in the Community will be encouraging participants to make arrangements early (through a suitable service booking) to ensure they have a suitable provider aware of their AT in case of an unexpected repair.
Supervision of a therapy assistant recognises that a therapy assistant would require the input of a skilled therapist to assist them with knowing how to support a child and implement the identified strategies.
It would be expected the best approach to supporting/supervising a therapy assistant would be to do on a face to face basis. This should look the same for any type of plan to ensure that the child and family is receiving the consistency to support the ongoing developmental needs of the child.
The Provider Finder tool, available in the myplace provider and participant portals, gives providers and participants the ability to search for providers by name, location, and service or professional group.
The NDIS publishes quarterly Provider lists on its website. These lists are available for anyone who does not use the myplace portal.
People can search for providers by name, location and registration group. The information in these provider lists is based on a provider's myplace portal 'Profile'. It's important providers keep their portal information up-to-date.
Participants can connect with providers through their Early Childhood Early Intervention (ECEI) partners for participants 0 to 6, and Local Area Coordinators (LACs) for participants, 7 to 65.
Visit the 'locations' page on the NDIS website to find out where partner organisations are. Participants can choose to do a provider search without using the myplace portal in much the same way they look for other goods or services outside the NDIS. You can do it via the internet, word-of-mouth, advertising, social media and marketing, or via other brokers and markets which may come under the NDIS.