Q and A - 28 May
As the NDIS rolls out in different areas around Australia, the time between receiving your letter confirming your eligibility for the Scheme and having your planning conversation will vary. For some people it can be a few weeks, in other cases a few months.
The timing of your planning conversation depends on the agreements reached between the Commonwealth of Australia and the state and territory governments. These agreements outline how the NDIS will operate and funding for the NDIS in each location, including the planned schedule of participant intake and planning.
While you are waiting for your planning conversation, there are a number of things you can do to prepare. Take a look at the getting ready for the NDIS and information on developing your NDIS plan sections of the website for more details.
Once you've been approved to access the NDIS, we'll work with you to develop your NDIS plan.
In your planning conversation, you and a planner will identify the reasonable and necessary supports that meet your immediate needs, start to identify your goals in life, and talk about the supports that will help you achieve those goals.
To get ready for your first NDIS planning conversation, start thinking about what your current and immediate necessary supports are.
Your NDIS plan is divided into budgets according to your life goals, so it helps to think of what your goals are, and what supports you really need to help achieve those goals.
On this Developing your NDIS plan page of our website, you can download more information including:
You are the expert when it comes to your own needs, or if you are a parent or carer, the needs of your child, and this first step with the NDIS can be a whole new experience with a lot of things to think about. If you feel you need some more support prior to you or your child's planning conversation, you can reach out to a Local Area Coordinator (LAC) in your community.
If your circumstances have changed and you believe your plan no longer meets your needs, or you disagree with what has been approved, you may request a review. You can download and fill in the change of circumstance form available on this page of our website.
A change of circumstance is a change in your life that affects the supports you need to request, your status as an NDIS participant, or your plan. This webpage also explains the different ways you can tell us about your change in circumstance.
For children aged 0-6, the first meeting for a family will be with an Early Childhood Partner or in areas where there are no partners, a representative from the NDIA. During this meeting you will have the opportunity to discuss any concerns you have about your child's development and you will be asked some questions to help understand the support needs of your child. In preparation for your meeting some of the things to think about include:
- How your child manages with daily activities and social participation.
- Activities that your child is currently doing in the community or you would like your child to be doing.
- Support your child gets from family, friends and services (like childcare or the education system);
- The goals you have for your child; These can be longer term goals but it is good also to think about goals for the shorter term.
- Any barriers to achieving goals that are related to your child's development.
Every person living with a disability has different needs and your child's plan will be unique to their goals and the supports they need to achieve them. Your planning conversation might cover topics like:
- Personal information about your child
- Your child's community and mainstream supports
- How your child goes about everyday activities
- Your child's safety
- Setting your child's goals
- Starting your child's plan
If you want to get a head start on thinking about the kinds of supports your child can access with their NDIS plan, start thinking and talking with them about what their goals are, and how they can go about achieving them. You can also take a look at the Reasonable and Necessary Supports and Examples of Services and Support for more information.
The Early Childhood Partner will provide you with information on the NDIS Early Childhood Early Intervention approach. However please ask the Early Childhood Partner or the NDIA anything you are unsure about.
Questions will vary depending on your individual circumstances but may include questions about supports in your area (for example, what are the local community services in my area which would be suitable for my child?) or the best way of you/your child accessing support (for instance, does my child need to become an NDIS participant?).
For further information on the NDIS ECEI approach please refer to the Early Childhood Early Intervention page. There is also an ECEI Q and A which provides some information on the role of the Early Childhood Partner.
When we talk about managing a plan, we mean the way you manage the financial transactions involved with accessing supports as part of your plan. There are four ways to manage plan budgets:
Self-managed budgets- Self-managing your plan means the NDIS will pay you directly for the supports you claim under your plan's budgets. Being self-managed allows you to choose any provider, whether they are registered with the NDIS or not. Find out more about how self-managing your plan works in the self-managing your plan factsheet.
Agency-managed budgets - When the NDIA manages your plan, the NDIS will directly pay your support providers for you. You have to choose registered NDIS providers if the NDIA manages your plan.
Plan-managed budgets - When you are plan-managed the NDIS will pay your Plan Manager, who will directly pay for all supports you have asked them to manage. Being plan-managed allows you to choose any provider, whether they are registered with the NDIS or not.
Combination of the above three options can be used together. No matter which option you choose, you remain in control of which support providers you ultimately choose and engage.
For further information about managing supports in your plan, including making service bookings and using the myplace Participant Portal, visit the participants section of our website.