What is a service provider?
A service provider is a person, business or organisation who delivers funded services. Service providers have different areas of experience and expertise.
It's important to work out what you want and find the right providers to meet your needs. Providers can include large companies, charities, small not-for-profits, sole traders, or any other type of business. Providers who are registered with the NDIS are called ‘NDIS registered providers’. They meet strict government quality and safety requirements.
If your NDIS funding is NDIA-managed, you can only use NDIS registered providers to deliver your services. If you have been working with a support worker or provider for several years and they are not an NDIS registered provider, encourage them to register so you can continue to work with them, using your NDIS funding.
Participants who self-manage or have a Plan Manager to manage their NDIS plan, can use NDIS registered providers and non-registered providers.
More information about how to find a registered provider.