What is the new NDIS Provider Toolkit?

The NDIA have update the NDIS Provider Toolkit to create a new and improved, user-friendly online resource for providers and potential providers that takes users through the seven steps of the Provider Pathway. It includes fact sheets, step-by-step guides, videos and interactive eLearning activities.

What is the new Provider Toolkit?

We have revised the current Provider Toolkit to create an improved, user-friendly online resource for providers and potential providers that takes users through the seven steps of the Provider Pathway. The Toolkit includes fact sheets, step-by-step guides, videos and interactive eLearning activities.

How do I use the new Provider Toolkit?

This quick two minute video will help you learn about the features of the new NDIS Provider Toolkit.

Transcript (HTML)

Why has the Toolkit been developed?

The NDIA want to improve providers' experience with the NDIS. Providers across Australia have told us they want relevant information in a clearer and easier to use format. The new Provider Toolkit has been developed based on this feedback.

The NDIS needs a diverse array of providers to deliver choice and control for participants and ultimately increase social and economic participation for people with disability.

Our goal is to ensure that providers and potential providers have the right information and tools to learn about the NDIS and assist them in planning and delivering supports and services to participants.

How do I access the new Toolkit?

Make sure to bookmark the new Provider Toolkit in your web browser to get fast and easy access.

What is different about the new Toolkit?

The new Provider Toolkit is an accessible online resource. It also contains interactive eLearning activities to help providers, and potential providers, test their understanding of key concepts and assess whether they are ready to register and work with the NDIS.

Some of the key changes are:

  • 'Key Resources' is a new section that contains all of the important reference and example documents, and the step by step guides help providers use the myplace provider portal.
  • 'Help and Support' addresses common 'Hot Topics' faced by providers, as well as Frequently Asked Questions (FAQs), and contact details if providers still need help.
  • A 'Feedback' section has been added for users to tell us what they like, and don't like, about the new Toolkit as a resource.
  • 'Search' function allows providers to type in keywords at the top of each page to find specific information.

How do I find information from the old Toolkit in the new Toolkit?

A handy navigation guide has been created to assist providers who were familiar with the previous module based toolkit. The guide, along with further FAQs, can be found on the 'what's different about the new toolkit' page.