Continuity of support

Below is information covering specific circumstances of people who live in stage one areas who do not meet the NDIS access requirements.

People who meet the access requirements will, at a minimum, continue to receive support that enables them to achieve the same outcomes as their previous support.

If you are not eligible for access to the NDIS before 2016, you can still engage with existing Australian and state and territory government disability services around your support needs – Find links to government disability services.

For more information, read the frequently asked questions for existing clients of non-NDIS disability services.

People currently receiving support

People already accessing disability services support in launch sites will be contacted by the National Disability Insurance Agency (NDIA) to start working with them. A timeline for when this will occur is on the fact sheets and publications page.

Continuity of support means that people who do not meet the National Disability Insurance Scheme (NDIS) access requirements but were accessing a disability service prior to being assessed by the NDIA will continue to receive support consistent with their current arrangements. Disability programs and services are all different, and the way that governments ensure continuity of support will need to be tailored to each program or service.

A number of disability support programs will continue once the NDIS is introduced, and people accessing these programs will continue to access the same supports if they do not become a participant in the NDIS. Some disability programs, especially specialist disability services, will be rolled into the NDIS.

Governments have committed to ensuring people with disability who are currently receiving services are not disadvantaged in the transition to the NDIS. This means that if you are currently receiving a disability service, but do not become a participant in the NDIS, you can continue to have access to your current support consistent with your current arrangements. Each government is responsible for providing continuity of support within the programs that government funds.

People over 65

People who are aged 65 years and over and do not meet the age requirements to access the NDIS may be eligible for support under the Commonwealth Continuity of Support Programme.

The Continuity of Support Programme will support people with disability that are:

  • 65 years and over or 50 years and over for Aboriginal and Torres Strait Islander people, at the time the NDIS commences implementation in their region; and
  • assessed as being ineligible for the NDIS at the time the NDIS commences implementation in their region; and
  • an existing client of state-administered specialist disability services at the time the CoS Programme commences in their region.

More information on the Commonwealth Continuity of Support Programme is available on the Department of Health website.

If you do not meet the eligibility criteria for the Commonwealth Continuity of Support Programme, we suggest you contact My Aged Care on 1800 200 422 (freecall). Staff at the contact centre will be able to help you understand the steps required to seek care and support.

People living in an accommodation service

In most cases, the NDIA will work with accommodation services to transition all residents at the same time. Where a person does not meet the NDIS access requirements, they will be offered continuity of their support. This means that where the person and the service provider wish to continue the current accommodation support, the person will be able to remain in their current living arrangements. In this discussion, the resident may indicate they wish to change their current living arrangements or the provider may indicate they are no longer able to provide a service to the resident. In these circumstances, the person will be supported to move to another appropriate accommodation option.

Roll Out Information

The NDIS is not available everywhere yet, see the Our Sites page to find out which areas currently have access.

Our Sites

Fact Sheets and Publications

Check the fact sheets about arrangements in each state and territory.

Find out more