Information and referral
The National Disability Insurance Agency (NDIA) will provide information and referral to existing mainstream and community services in your launch area. We will focus on helping you understand how the NDIS works, what services and support are available and build resources to help improve your participation and inclusion.
The NDIA will refer and link you to mainstream and community supports where these are more suited to meeting your needs than the NDIS funded supports.
To support your referrals, the National Disability Insurance Agency (NDIA) is putting in place networks with a wide range of communities including Indigenous and culturally and language diverse organisations. This will help ensure that you can access the best community based services or organisations.
Your NDIS Local Area Coordinators can also help with information, linkage and referral activities, including:
- actively working with you and members of the community, your carers and your family members to assist you to build your community connections
- helping you optimise how you best work with the NDIA
- helping you identify and access supports, and
- providing feedback on any barriers or ongoing issues you face with receiving services and supports, to strengthen and address gaps in these.