Price guides and pricing

NDIS Price Guide 2020-21

The NDIS Price Guide and Support Catalogue 2020‒21 have been updated to reflect the Annual Price Review and indexed prices as a result of the Fair Work Commission Annual Wage Review 2019‒20. The latest Price Guide was published on 31 July 2020.

Participant plan funds were automatically indexed from 1 July 2020 to take into account the decision of the Fair Work Commission and movement in the Consumer Price Index. 

Price Guide update to support participants during COVID-19 

An updated NDIS Price Guide and Support Catalogue 2020–21 was released on 31 July 2020 to help participants and providers meet current public health guidelines in New South Wales and Victoria, as announced by the Minister for the NDIS on 29 July 2020

Effective 29 July 2020, the following temporary arrangements are now included in the updated Price Guide:

  • personal protective equipment (PPE) for workers and participants in NSW and Victoria—including masks
  • cleaning services in Victoria
  • supporting participants in Victoria required to self-isolate or quarantine
  • extending eligibility of additional Supported Independent Living (SIL) supports for participants living in SIL in Victoria who are required to quarantine or self-isolate.

The Assistive Technology, Home Modifications and Consumables Code Guide has also been updated to reflect these temporary arrangements.

Providers and participants should discuss and agree on any pricing changes before they are applied. These arrangements are in place from 29 July 2020 until 30 September 2020. We will continue to monitor the situation and may implement further measures.

Personal protective equipment (PPE) for workers and participants in NSW and Victoria - including masks 

PPE for disability support workers in NSW and Victoria

There are three new support items to claim for PPE used when delivering face-to-face supports assisting participants with daily living in NSW and Victoria:

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PPE for participants in NSW and Victoria

Participants in NSW and Victoria can use their Core funds to purchase PPE to use if they receive an average of at least one hour a day face-to-face supports assisting with their daily living:

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Cleaning services in Victoria

If a participant in Victoria has a support worker attending their home who later tests positive to coronavirus (COVID-19), then the participant will also be able to access a one-off professional deep clean through their NDIS funding:

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Supporting participants in Victoria required to self-isolate or quarantine

Participants in Victoria required to quarantine or self-isolate will also be able to access additional Assistance with Daily Living and Short Term Accommodation as needed.

SIL supports in Victoria 

Participants living in SIL in Victoria who are required to quarantine or self-isolate are also now eligible to access:

  • a one-off professional deep clean
  • additional Assistance with Daily Living and Short Term Accommodation as needed.

Participants in SIL currently eligible for the temporary COVID-19 supports are clearly outlined in the Price Guide. In summary, it includes participants in SIL:

  • diagnosed as COVID-19 positive
  • living in Victoria and required to quarantine or self-isolate.

Pricing updates in response to coronavirus (COVID-19)

To help providers to continue to deliver supports to participants through this time, the NDIA introduced a number of temporary changes, including:

Low cost assistive technology (AT)

To assist participant access to supports and interpreting services which are now being delivered online, a temporary support item has been introduced so that participants can use capacity building funds to claim for low cost AT items to receive their funded supports and services.

This includes items such as fitness equipment and smart devices.

The cost of a smart device should not exceed $750.

A number of requirements need to be met before participants can use NDIS funds to buy low cost AT items including that purchases are in consultation with existing support providers—refer to the Price Guide for details.

This applies from 30 April 2020 until 30 September 2020.

Hospital discharge

From 30 April 2020, two temporary support items were added to support participants leaving hospital to continue to access the assistive technology (AT) they need to be safely go home from hospital. They can cover the AT rental for up to six months until their short, medium and long term AT and home modification needs can be assessed and an amended plan is in place.

This applies until 30 September 2020.

Supported independent living (SIL)

From 30 April 2020, two support items were temporarily introduced to manage the care and support of participants in supported independent living (SIL) who are diagnosed with coronavirus (COVID-19):

  • Cleaning services—$300 for a one-off professional deep cleaning of a residence of a participant newly diagnosed with coronavirus (COVID-19).
  • Additional supports—$1,200 can be claimed each day in addition to the usual SIL claim, to ensure participants get the support they need. This can be claimed from the date that the infection is confirmed until the participant is no longer infectious.

This applies until 30 September 2020.

Temporary increase in price limits

From 25 March 2020 to 30 June 2020, a 10 per cent temporary increase was applied to the price limits of 402 price controlled items in selected support categories.

These items were identified in the NDIS Support Catalogue 2019-20 with “Includes COVID Loading” in the description of the item.

Cancellations

From 25 March 2020 to 30 June 2020, the notice period for a short notice cancellation was temporarily increased.

Please refer to the Cancellations policy in the Price Guide 2019-20 for more information.

New line items for Support Coordination

From 25 March 2020, the support items for Support Coordination were temporarily duplicated into the Core Support Category – Assistance with Daily Life – so that participants can have greater access to support coordination services if they need them.

For more information, refer to the Price Guide and Support Catalogue and the coronavirus (COVID-19) FAQs for participants and providers.

    How pricing works

    The NDIA sets price limits for some supports to ensure they provide value for money for participants.

    Changes to prices are updated to respond to market trends and changes in costs and are generally identified through an Annual Price Review, with any new prices outlined in an updated price guide, effective 1 July each year. 

    The Pricing Reference Group helps guide NDIS price regulation activities and decisions.

    Refer to the Annual price review page for the latest updates. 

    Providers can also read the NDIA's Market position statements and recently released quarterly data on the performance of the NDIS.

    Understanding the Price Guide - for participants

    Understanding the Price Guide explains the key changes in the Price Guide and Support Catalogue and how they might affect participants, their families and carers.

    It’s important for participants to understand all of the prices they might be charged, so they can be confident of receiving value for money from their plan budget.

    Other information

    Please direct queries to your local NDIA Provider Engagement team or email the NDIA.

    This page current as of
    31 July 2020
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