Providers: frequently asked questions

The following frequently asked questions provide information to assist providers begin the registration process and the transition to the NDIS.

The frequently asked questions will also explain the functionalities of the myplace Provider Portal.

Further support material are available in the Provider Toolkit.

Use of the NDIS logo

Registered Providers may identify their NDIS registration by stating ‘Registered NDIS Provider’.

The NDIS logo and colour scheme must not be used by a Registered Provider in any publicity material, including use on vehicles, buildings, emails, stationery, business cards etc.

However, in addition to stating you are a ‘Registered NDIS Provider’ you do have permission to use the ‘I heart NDIS’ and/or ‘I support the NDIS’ icons along with a ‘Registered NDIS Provider’ tag line.

To request these files please send an email (external email link).

Frequently Asked Questions: Allied Health Practitioner Students and Provisional Psychologists

The following frequently asked questions provide guidance for providers when using students:

Roll Out Information

The NDIS is not available everywhere yet, see the Our Sites page to find out which areas currently have access.

Our Sites

Fact Sheets and Publications

Check the fact sheets about arrangements in each state and territory.

Find out more

Provider Toolkit