Quality and Safeguards

Transition to the NDIS Quality and Safeguards Commission

The NDIS Commission is a new independent agency established to improve the quality and safety of NDIS supports and services. The NDIS Commission will work with NDIS participants, service providers, workers and the community to introduce a new nationally consistent approach so participants can access services and supports that promote choice, control and dignity.

NDIS Quality and Safeguards (NDIS Commission) (External website)began operating in:

  • 1 July 2018 New South Wales (NSW) and South Australia (SA)
  • 1 July 2019 Australian Capital Territory (ACT), Victoria (VIC), Tasmania (TAS), Northern Territory (NT), Queensland (QLD)
  • 1 July 2020 Western Australia (WA)

Until the NDIS Commission begins operating in WA, current state quality and safeguards requirements will continue to apply for providers providing services in WA.

Working arrangements

During transition to full Scheme, in Western Australia where the NDIS Commission is yet to begin operations, providers are required to comply with existing Commonwealth and State quality and safeguards standards and legislation, supported by Transitional Quality and Safeguarding Working Arrangements between WA, the Commonwealth and NDIA which explain each party's roles and responsibilities.

Guide to suitability

The Provider Registration Guide to Suitability explains what providers need to do to meet the quality and safeguards requirements in Western Australia prior to the NDIS Commission beginning in that location:

This page current as of
1 October 2019