Quality and Safeguards transition

From 1 July 2018 registration processes and requirements will change for providers as the NDIS Quality and Safeguards Commission begins operating in New South Wales and South Australia.

The new NDIS Quality and Safeguards Commission (NDIS Commission) will begin regulating and registering providers in NSW and SA from 1 July 2018.

Providers operating in these states will apply for and manage their NDIS registrations with the NDIS Commission rather than the National Disability Insurance Agency (NDIA).

What does the NDIS Commission mean for registered providers?

Registration details for existing NSW and SA registered NDIS providers will automatically transfer from the NDIA to the NDIS Commission from 1 July 2018.

If you are a registered provider in these states, now is a good time to make sure your details are up to date in the NDIA myplace provider portal. 

What will happen to my application to be a registered provider in NSW or SA?

From the 30 June 2018 the NDIA will no longer have the authority to approve applications for registration groups for NSW and SA providers.

If you have a pending application for registration as a provider in NSW or SA, or you are an existing provider applying to add new registration groups in these states, you should complete all registration requirements as soon as possible.

Only completed registration applications that have been approved by the NDIA before 1 July will be transferred and recognised by the NDIS Commission. If your application is not completed or approved, you will need to begin a new registration application with the NDIS Commission.

It is important to note that under the current Transitional Quality and Safeguards Working Arrangements in NSW and SA, some NDIS registration groups require state approval and this process can take time to complete. Timeframes for achieving state approval are outside the influence or control of the NDIA but where required, evidence of state approval must be provided before the NDIA can approve registration.

Providers should consider the state approval requirements and likely timeframes for meeting those requirements before applying for NDIS registration prior to 1 July 2018.

Any registration groups that have not been granted approval by the NDIA before 1 July will not be recognised by the NDIS Commission.

Should I wait until the NDIS Commission begins operating?

You may wish to wait until 1 July 2018 to submit your registration application to the NDIS Commission. This will ensure you do not need to start a new application in the event you are unable to finalise an application with the NDIA before 1 July 2018.  

Where can I find more information?

You can learn more about how to register in NSW and SA, and Pending State Approval status on the NDIS website.

Learn more about the registration process in the Provider Toolkit and the latest information about what the NDIS Commission will mean for NSW and SA providers on the Hot Topics page.

More information about the NDIS Commission (external) is available on the Department of Social Services website.