From November to February, the NDIA National Contact Centre will be calling nominees and child representatives to speak to them about how they access the myplace portal.
The NDIS website and Participant and Provider myplace portals will be temporarily unavailable for scheduled maintenance from 10pm Australian Eastern Daylight Time (AEDT) on the 31 March to 7am on 1 April 2018.
Due to planned maintenance, the myplace participant portal and myplace provider portal will be unavailable from 10.00pm on Friday 11 December to 7.00pm on Sunday 13 December 2020, Australian Eastern Daylight Time (AEDT).
I have now been in the role of CEO for over 5 months, and during this time the Agency has made progress addressing both the challenges and opportunities faced during the Transition period. However, there is a significant amount of work still to do, and I do not underestimate the scale and importance of the task ahead.
Due to planned maintenance, the myplace participant and provider portals will be unavailable at some times this weekend. We apologise for any inconvenience this may cause.
You may notice a short service disruption at some point between 8.00pm on 9 February to 4.00am on 10 February 2021, Australian Eastern Daylight Time (AEDT).