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The National Disability Insurance Agency (NDIA) has made changes to its Review of Decisions Operational Guidelines, in response to recommendations made by the Commonwealth Ombudsman.

The NDIA is aware of issues impacting updates to bank account details of some participants with a plan in our new computer system.

The Agency and NDIS Quality and Safeguard Commission (NDIS Commission) have jointly released an open letter to all Victorian participants, their families and carers.

The NDIA regularly collects information on participants’ views of their interactions with the Agency. Australian Healthcare Associates (AHA) will collect this information on behalf of the NDIA from September 2020. We will be contacting participants or their nominees by phone or SMS to take part in the survey about their recent NDIS experience during: Access Pre-planning Planning Plan review. The survey will take about 5 minutes to complete. Families and carers of participants will also be asked about their experiences. The NDIA is committed to listening to participants and their families and carers, and will use this feedback to improve...

The NDIA has released a new consultation paper and participant suvey to seek feedback on proposed short-term improvements to Supported Independent Living (SIL).

Martin Hoffman, NDIA CEO, has released an open letter to all participants, their families and carers.

The National Provider Forum webinar on Tuesday 24 April will deliver information and insights about the role of Providers in the growing NDIS market.

The National Disability Insurance Scheme (NDIS) is encouraging people to take part in a free Vision Australia Public Library 101 Online Webinar to show people what it can offer.