State and Territory Sector Development Projects

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Northern Territory | New South Wales | South Australia| Queensland | Tasmania | Victoria | Western Australia

A proportion of the Sector Development Fund was committed to state and territory governments for sector development activities within the launch sites. These funds were made available for projects that specifically addressed local or state-level priorities and which did not duplicate SDF national activities.
Examples of innovative Sector Development projects undertaken by the state and territory governments include:

Northern Territory

  • A needs analysis of existing providers to target training in contemporary disability service provision, practice issues arising out of NDIS legislation and quality improvement projects
  • NGO assistance in business planning, process and procedures to support the NDIS transition, especially around financial implications of moving from block funding to individualise funding
  • Mapping NT mainstream organisations that could provide Tier 2 supports (both government and non-government), identify service gaps, and identify innovative service supports to address gaps.

New South Wales

  • The development of an online unit costing tool to support organisations to transition to the NDIS
  • A project to increase awareness about alternative forms of raising finance for asset ownership, and to provide support for eligible organisations to assess their financial capacity and establish strategies to undertake community asset building
  • Consultancy services for support organisations to address cash flow issues and assist them in the transition to the NDIS

South Australia

  • Individualised business support for providers to assist them to individualise their services and develop a business model of service delivery applicable to a competitive market
  • Tools to support parents of children with disability to self-advocate to ensure that their child’s preschool or school meets the learning needs of their child
  • Development of an Assistive technology equipment repair training and skills validation program. The review and modification of existing Department for Communities and Social Inclusion training so it is suitable for the delivery to external repairers
  • Project to increase the skill level of allied health workers in prescribing equipment for NDIS participants, particularly children, living in the rural and remote regions of South Australia


  • Capacity Building projects to assist small to medium sized organisations to respond to consumer demand under the NDIS and to build capacity of boards and management committees in preparation for NDIS
  • Community capacity building projects in discrete and remote Aboriginal and Torres Strait Islander communities. Develop culturally appropriate practical resources for the development of sustainable service delivery in Aboriginal and Torres Strait Islander communities.
  • Community capacity building in small rural and remote communities Develop a suite of resources on how rural and remote communities can work through a service delivery model (step by step process)


  • The provision of business workshops providing organisations with a snapshot of key areas requiring operational and financial adaption; an analysis of operational and financial levers; and the exploration of alternate models for enterprise, service or client costing and pricing
  • A conference and active support to encourage and support the development of community of practice and practitioner networks
  • Accredited training courses delivered to service providers, to provide information on a person centred approach
  • Two-day workshop will be delivered across the state for families, service providers and government staff to provide information on a person centred approach and how to facilitate positive outcomes for people with a disability
  • Forums designed to increase planners and Local Area Coordinators in knowledge of available state mental health services and supports


  • Consultancy and financial advice to support organisations in areas such as IT, financial, business process, human resources and risk management
  • Organisational Business Systems/Reengineering Processes to assess Providers current ICT capacity and develop IT improvement plans to their facilitate transition to the NDIS


Phase 1

Community NDIS awareness and capacity building

Community Conversations (small gatherings in a variety of venues) targeted communities and local networks to raise awareness.

A Peer Led Co-ordination Group formed to oversee the initiatives of this activity. The group led by people with a disability was supported by the ACT NDIS Taskforce.

Aboriginal and Torres Strait Islander Peoples outreach worker working across all Aboriginal and Torres Strait Islander communities in the ACT to build people’s understanding about the NDIS and what it may mean for them and their families. The worker encourages people to talk about the NDIS and assist participants to work with the National Disability Insurance Agency (NDIA) to put their support plans in place.

Education module for peer workers about the NDIS developed in collaboration and delivered by two ACT mental health consumer and provider peak bodies.

Capacity building workshops to people with disabilities and their families/carers Workshops were delivered in partnership by local and interstate providers.

Supported decision making and self-advocacy for people with intellectual and psychosocial disability
An external provider supported five people with intellectual and psychosocial disability around decision making. These participants have made a range of decisions including about health care, financial matters, lifestyle and post school vocational and engagement options.

Enhanced information and referral service for people with psychosocial disability
The service drew on existing relationships and processes to better assist NDIS planners link NDIS participants to mental health services and promote the NDIS during the pre-trial phase in the ACT. It was delivered through an external consultant.

Digital story telling
The videos capture the changes people experienced through the Enhanced Service Offer grant process and as they made choices and exercised control over some of their supports and services

Phase 2

NDIS Workforce Awareness Package
Through extensive consultation with people with disability, providers and government stakeholders resources were developed for educators and trainers targeted to workers. The work was undertaken by an external consultant.

NDIS Governance and Financial Management Reform Package for ACT providers
$20,000 grants to services providers for governance and financial management services provided by select panel of consultants.

Business Investment Package for ACT providers
$50,000 grants to services providers for business investment services provided by a select panel of consultants.

Analysis of financial contribution of philanthropy and volunteerism and the impact of the NDIS on providers

Analysis by external consultant to explore the level philanthropic funding that giving organisations receive and how that might change under the ACT NDIS trial and under full scheme

Phase 3

Participant Preparedness
Build and support the provision of culturally appropriate supports and services for members of the ACT Aboriginal and Torres Strait Islander community.
Market Development – bringing business to disability

Western Australia

  • Capacity building and information provision providing targeted and customised information to people with psychosocial disability, people of CALD backgrounds and parents of children aged less than 18 years
  • Learning modules and enhancements to the Western Australian Quality Assurance system to better reflect the principles of the NDIS
  • Capacity building and information provision for service providers through sector forums and training to increase understanding of NDIS and develop individualised service responses

If you would like any further information about any of the state and territory government SDF projects please contact









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Published Date: 

9 December 2014