Terms of use Easy English

Using our website

NDIS websiteThis information is about using the NDIS website.

 

What we expect of you

A picture of a book with the word rules and a purple tick on the front cover.

There are some rules about using our website.

 

A photo of a woman browsing the web on her laptop.

When you use our website, we expect that you will follow the rules.

 

A map of Australia showing the Australian Capital Territory.

The rules are based on the laws that apply in the Australian Capital Territory.

 

A screenshot of the DisabilityCare Australia website with a purple tick.

These rules do not apply to any other government website. They are just for the NDIS website.

 

A photograph of a woman crossing out the words ‘Plan A’ and writing ‘Plan B’.

Sometimes, we might need to change the rules. If we do that, they will be updated here.

 

What are the rules?

 

 

The rules are as follows:

 

A picture of a speech bubble with some text characters to represent swearing, such as an asterix and an exclamation mark. There is a blue cross to show that this is something you can’t do.

  • You can’t do anything illegal on our website.
 

A picture of a speech bubble with some text characters to represent swearing, such as an asterix and an exclamation mark. There is a blue cross to show that this is something you can’t do.

  • You can’t be rude on our website.
    You can’t swear, you can’t bully people and you can’t hurt anyone else.
 

A photo of a woman raising a hammer in the air, as if she is about to hit her computer. There is a blue cross to show that this is something you can’t do.

  • You can’t damage our website on purpose.
 

A picture of some small virus characters on an envelope, representing an email with a virus. There is a blue cross to show that this is something you can’t do.

  • You can’t send us anything that could harm our website. This includes files, documents and any other material that can be sent electronically.
 

What you can expect of us

 

A photograph of a woman working at a computer.

We will do our best to make sure that our website is working well.

 

A picture of a padlock.

We will also do our best to make sure that we keep any information about you safe.

 

A picture of the word ‘Virus’ with a crossed out circle over it.

We will do everything we can to keep our website free of computer viruses or other problems.

Unfortunately, we can’t protect our website against every possible problem that could happen.

This means that we can’t be responsible for any problems that you experience with our website.

 

A photograph of a woman in front of a computer screen. She is wearing a headset and works in customer service.

But if you do have a problem, we will try to help you.

 

A picture of computer software.

We suggest that you use good computer software to protect your computer.

This might include things like a firewall and virus protection software.

 

A photograph of a man. He is pointing to his watch.

We also suggest that you keep these things up to date. If they are out of date, they don’t work as well.

 

Links to other websites

 

A picture of a number of computers joined together in a network.

Our website links to other websites. These include websites for other government departments, or websites belonging to other people or companies.

We can’t control the way these websites work.

This means that, if you link to another website from our site, we are not responsible for any problems that occur.

And if we link to another website, this does not mean that we agree with the information on that website.

 

The information on our site

 

A photograph of a young man, thinking. He is resting his chin on his hand and he has a thought bubble above his head.

Our website has a lot of information on it.

 

A photograph of a man holiding out his hands as if to say ‘I don’t know’. He has a question mark on his t-shirt.

We suggest that you think about the information carefully.

 

A photograph of two men talking about a document.

You may like to ask questions about how the information applies to you.

 
 

The information we provide is not professional advice.

You may like to get advice from someone that you trust, like a lawyer or disability service provider.

They will be able to help you work out how the information applies to you.

 

The way you use our site

 

 

This document explains what you can expect from us, and what we can expect from you when you use our website.

This does not change the way you can use other government services.

And it does not change the things that other government services expect from you.

Let’s look at an example.

 

A photograph of a man working on a laptop. The photograph has been taken from above.

Andy was posting nasty comments on our website.

 

A photograph of a man working on a laptop. The photograph has been taken from above.

This behaviour is wrong and Andy got in trouble from the NDIS.

 

The logo for CentrelinkThe logo for Medicare.

But this doesn’t affect the way he uses services such as Centrelink or Medicare.

 

Where can you get more information?

 

 

If you want more information about NDIS you can contact us:

 

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1800 800 110