Introduction
We are seeking the views of NDIS participants and nominees on their experiences using the myplace Participant Portal (opens in new window) to inform future improvements to our online services.
Through this online survey, we would like to better understand:
- how you currently use the portal
- what you like and don’t like about the portal, and
- what portal improvements you might like to see in the future.
We are also interested in understanding the reasons why participants and nominees don’t use the portal.
This survey will take approximately 10-15 minutes to complete. Your response will be entirely anonymous.
All questions are mandatory unless marked as 'optional'.
If you would like some assistance with completing this survey, please call our National Contact Centre on 1800 800 110 or visit your local NDIA office (opens in new window).
For more information about our work to transform our digital services, please visit Have your say (opens in new window) page.
“myplace” is a secure portal on the Australian Government’s myGov website where you or a person you trust (a nominee or child representative) can access your NDIS information. On behalf of the NDIA, thank you for your participation in this survey and for helping to improve the myplace portal experience for all participants.
To view our Privacy Policy (opens in new window), please visit the NDIS website.
About You
Details of the assistive technologies you use
All fields are optional. However the more information you provide us the better our understanding of what assistive technology we need to support.
Type | Name | Model or Version | |
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AT #1 | |||
AT #2 | |||
AT #3 | |||
AT #4 | |||
AT #5 |
How you use the myplace Participant Portal
We're almost done
Thank you
Thank you for taking the time to complete this survey. Your response will be entirely anonymous.
To keep up-to-date with the latest news about the myplace Participant Portal (opens in new window) , please sign-up to the NDIS eNewsletter or visit our Have your say (opens in new window) page . We look forward to deliver an improved online service for NDIS participants, nominees and providers.
If you would like to participate in future testing of the myplace participant portal, please take a moment to register your details.