From 1 December 2020, all NDIS registered providers must register through the NDIS Quality and Safeguards Commission (NDIS Commission). This includes the registration of new NDIS service providers and the renewal of existing NDIS registrations. 

For more information on provider registration processes, please contact the NDIS Commission . This Operational Guideline is soon to be retired as the information is no longer current in respect of changes to provider registration processes. 

For more information on our operational guidelines, please email ogfeedback@ndis.gov.au
 

On this page:

1. What is the purpose of this Operational Guideline?
2. What is the relevant legislation?
3. Overview
4. Making an application to be a registered provider of supports
   1. What constitutes a valid application to be a registered provider of supports?
   2. What will the NDIA do when it receives a valid application to be a registered provider of supports?
5. Criteria for approval as a registered provider of supports
   1. What are the approval criteria to be a registered provider of supports?
6. Becoming a registered provider of supports
   1. Applicants who meet the criteria for approval
   2. Approval must be by written instrument and may contain limits
   3. Applicants who do not meet the criteria for approval
   4. Requirements for registered providers
7. Ceasing to be a registered provider of supports
   1. When can a provider's registration be revoked?
      1. Revocation where a registered provider no longer meets the criteria for approval
      2. Revocation where a registered provider's application contained false or misleading information
      3. Revocation where a registered provider presents an unreasonable risk to one or more participants
   2. Revocation procedure