The National Disability Insurance Agency (NDIA) has made changes to its Review of Decisions Operational Guidelines, in response to recommendations made by the Commonwealth Ombudsman.
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The NDIA is reducing its hours of operation from 25 December 2018 to 1 January 2019 inclusive. Regular operations will resume on Wednesday 2 January 2019.
The NDIA appreciates the work of the Joint Standing Committee on the NDIS, and welcomes evidence based insights and reviews, which ultimately help the NDIA deliver a better service to participants.