National Provider Payments team

The National Disability Insurance Agency (NDIA) acknowledges there are some issues impacting provider payments and we are proactively assisting affected organisations to resolve these issues.

NDIA is working closely with affected providers and peak bodies to ensure resolution is achieved in a timely manner.

A centralised Provider Payment Team has been established to enable a one point of contact for providers, increased efficiency and reduced time delays.

Providers can contact if they require support claiming through the portal or have an outstanding payment.

A new 'pathway' experience has been designed that covers both provider's experience with the NDIS and the participant.

Information about the registration requirements and process.

Quality and safeguards ensure people with disability have access to high quality supports and services.

Overview information about the NDIS for providers, including benefits and how to register.

Provides a guide for pricing of disability support included in participant plans.

These one-day events target registered providers to learn about improvements to the scheme, your obligations and potential business opportunities.

Supported Independent Living (SIL) is assistance with and/or supervising tasks of daily life to develop the skills of individuals to live as autonomously as possible.

Some Australians living with disability require access to Specialist Disability Accommodation (SDA) in order to best meet their needs.

Information to support development of a vibrant and responsive market.

Responses to some of the most common questions about processes or market stewardship.

Information about Assistive Technology and what is funded.

Provider Toolkit

RPoS Deregistration Process