The Australian Government’s commitment to stopping fraud is helping to protect the funding that supports Australians living with disability and saving the National Disability Insurance Scheme (NDIS) millions of dollars, NDIS Minister Bill Shorten MP said today.
Planned outages allow us to update and improve our systems.
Title: Independent Expert Review evaluation released The National Disability Insurance Agency (NDIA) has released the Independent Expert Review (IER) Evaluation Report. We trialled the voluntary and confidential IER program for participants to help resolve their matter prior to an Administrative Appeals Tribunal (AAT) hearing. The IER program involved legal and disability experts, independent of both the participant and the NDIA, reviewing the matter before making a recommendation for an appropriate resolution. The IER trial was one of the Alternative Dispute Resolution (ADR) initiatives we introduced to reduce our AAT case backlog and improve our dispute resolution processes. We evaluated the IER trial to assess how effective it was. The report includes feedback from various stakeholders including: • survey responses from participants, their representatives and the Independent Experts; and • interview responses from key stakeholders from inside and external to the Agency. The report also includes data around timeliness, costs and outcomes to help assess the IER trial. The evaluation report is published on our website , The IER Evaluation Report is helping inform future dispute resolution models. Our IER trial learnings are already informing our people-centric approach to dispute resolution and how we engage with the disability community. We continue to communicate and engage with stakeholders to identify ways to improve our dispute resolution processes.
The National Disability Insurance Agency (NDIA) has detected a data breach involving the alleged unauthorised disclosure of the personal details of some National Disability Insurance Scheme (NDIS) participants and related parties.
One person has been charged and another questioned following a Fraud Fusion Taskforce (FFT or Taskforce) investigation into alleged fraud against the National Disability Insurance Scheme (NDIS or Scheme).
We have updated the Pricing Arrangements and Price Limits (PAPL) document to clarify and improve pricing arrangements for some travel costs. Assistance with daily life and supported independent living We have included extra support items for Provider Travel – Non-labour costs. This allows participants to utilise the support from their Core budget in cases where Capacity Building funds are not flexible. In support of this change, we have updated the NDIS Support Catalogue with new item numbers and descriptions. Core - general transport We have updated a few words in the PAPL document to explain how this support item allows...