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The Australian Parliament has approved changes to NDIS legislation. This means there will be some changes to how the NDIS works, starting from 3 October 2024. There has been a lot of talk about the changes and what they mean – in the community, in the media and probably among your family and friends too. I know for some people change can cause uncertainty, so we want to keep you informed about the changes and what they mean for you. I want to reassure you that for most people, not much will change about the way you experience the NDIS now. You will start to see more practical changes when we start to transition to the new planning framework later next year. The NDIA will support you through the changes every step of the way. We’ll tell you before things change, and what you need to do. One thing I want to be clear about is the purpose of the NDIS will not change. It will continue to provide NDIS participants with disability related supports.

Sometimes, we get questions about why the NDIA does not wholly accept every recommendation provided by health professionals when developing an NDIS participant’s plan. It’s important to note all decisions the Agency makes are based on the NDIS Act 2013 and the rules made under the NDIS Act.

Key Themes and Insights 1. Current issues Key Themes: NDIA eligibility reassessment processes. Key Insights: Current eligibility reassessment communications are problematic for people with permanent disability, for example Down Syndrome, and are causing significant trauma for participants and families. Concern the Agency is sending participants eligibility reassessment letters when their case is sitting before the Administrative Review Tribunal. Concern participants are not receiving the initial communication asking for evidence as part of their eligibility reassessment. The Agency needs a process for confirming the participant received the initial letter. Concern the Agency is calling participants about eligibility reassessments without notice. Participants...

The NDIA has released an approach to market (via a Request for Tender) for support need assessment tools for adults (16 years and over) and an industry consultation process (via a Request for Information) about how best to understand support needs for children and specific kinds of support funded by the NDIS.

Ensuring every NDIS participant has access to the highest quality supports will be the focus of two new pilots to commence this year.

The latest NDIS Quarterly Report highlights the positive results of NDIS reform to better support all participants, as well as ensure the Scheme’s sustainability for generations to come.

The NDIS Quality and Safeguards Commission and the NDIA are taking action to safeguard people with disability in the Northern Territory from exploitation by unscrupulous NDIS providers.

The NDIA has created a Dog Guide Provider List to give participants better access to dog guide services and clear provider information.

Insights and feedback from National Disability Insurance Scheme providers will help inform how high-quality therapies are priced in the future, under a new $20 million national pilot program.