The Crack Down on Fraud program supports the work of the Fraud Fusion Taskforce and is focussed on strengthening our systems and improving our processes to detect, prevent and respond to fraud. 

This will make it easier for participants to use and pay for NDIS supports in the right way, and for providers to claim for NDIS supports they deliver in the right way. Making it easier to get it right, harder to get it wrong.  

The Crack Down on Fraud program will improve:   

  • Our systems that assess, process and pay over 400,000 NDIS claims per day.  
  • Systems that check identities to increase participant safety and privacy.  
  • The my NDIS app and NDIS portals.  

The program will build:  

  • New ICT systems to connect with other agencies, providers and banks so claims and payments can be done faster with less errors.  
  • A new fraud investigation system that will connect with other enforcement agencies.  

Improvements from the Crack Down on Fraud program are being developed in consultation with the disability community and sector.

This page current as of
20 November 2024
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