Changes from 27 August 2026
Plan reassessments
Changes will be made to when and how participants can ask for plan reassessments, before their scheduled reassessment date.
Only participants, plan nominees or child representatives will be able to ask for this type of plan reassessment.
Participants will still be able to ask for a plan reassessment before their reassessment date when there's a significant and ongoing change to:
- their functional capacity and support needs
- their living, education, work or informal support arrangements.
We’ll have 90 days to decide whether or not to reassess a plan once we receive a request.
Participants can still ask for plan changes, including short-term or urgent changes, through plan variations.
Learn more about plan reassessments.
Record keeping requirements
Changes will be made to how long participants, providers and nominees must keep records of supports and payments.
Those periods are:
- 3 years for participants
- 5 years for nominees
- 7 years for providers.
This helps make sure claims can be verified and payments made correctly.
NDIS rules will explain what records you need to keep. You may need to pay money back to us if you can’t provide the records needed to show NDIS funding was used correctly.
Learn more about participant responsibilities or provider record keeping requirements.
Information gathering powers and civil penalties
We’ll have stronger compliance, enforcement and information gathering powers to tackle fraud and non-compliance and respond faster to suspicious behaviour.
Participants and providers may need to give us information when we ask for it.
We may issue a penalty if providers don’t comply with certain requirements under the NDIS laws, like providing information. This helps protect the NDIS and make sure funding is used correctly.
NDIS pricing decisions
The Minister for Disability and the NDIS will have the power to make a pricing determination for NDIS supports. The determination will set out the maximum amounts for NDIS supports.
The NDIA will be responsible for providing advice to the Minister for the purpose of making a pricing determination. This will be done through the existing Annual Pricing Review process.
There are no immediate changes to NDIS pricing. Providers can continue to follow the current pricing arrangements.
Learn more about pricing arrangements.
Automated administrative action
Computer systems will be able to be used to automate some administrative actions, including claims and payment processing.
Oversight and safeguards will apply to automated actions.
People will continue to make decisions that are complex, discretionary, or require judgement.
We must publish details of how and where automated systems are used.
