NDIS in Queensland

The National Disability Insurance Scheme (NDIS) will progressively roll out across Queensland over a three year period.

From 1 January 2016, early transition to the NDIS has been available in the Local Government Areas of Townsville City and Charters Towers Regional Council for children and young people (0-18 years) and all eligible people from Palm Island Aboriginal Shire.

From 1 July 2016, the NDIS will roll out across the rest of Queensland geographically.

Who can access the NDIS?

The NDIS is being introduced in stages, because it’s a big change and it is important to get it right and make it sustainable. Existing service users and new participants will enter the NDIS progressively.

In Queensland, the NDIS will be rolled out geographically. People will move to the NDIS at different times depending on where they live.

For more information, please visit Access requirements.

Existing Commonwealth and state-based services and supports will continue until eligible people start their plans with the NDIS.

Roll out of the NDIS in metropolitan Queensland – map

Brisbane

The NDIS will become available in Brisbane City areas north and south of the Brisbane River from 1 July 2018. This covers the local government area of Brisbane City. A person may meet the access requirements to become a participant of the NDIS up to 6 months prior to this date.

Gold Coast and Hinterland

The NDIS will become available in the Gold Coast and Hinterland from 1 July 2018. This covers the local government area of Gold Coast City. A person may meet the access requirements to become a participant of the NDIS up to 6 months prior to this date.

Ipswich

The NDIS will become available in Ipswich, Lockyer Valley, Scenic Rim and Somerset local government areas from 1 July 2017. A person may meet the access requirements to become a participant of the NDIS up to 6 months prior to this date.

Logan and Redlands

The NDIS will become available in the local government areas of Logan City and Redland City from 1 July 2018. A person may meet the access requirements to become a participant of the NDIS up to 6 months prior to this date.

Moreton Bay

The NDIS will become available in the local government area of Moreton Bay, including Strathpine and Caboolture, from 1 January 2019. A person may meet the access requirements to become a participant of the NDIS up to 6 months prior to this date.

Sunshine Coast, Noosa and Gympie

The NDIS will become available in the local government areas of Sunshine Coast, Noosa and Gympie from 1 January 2019. A person may meet the access requirements to become a participant of the NDIS up to 6 months prior to this date.

Roll out of the NDIS in regional Queensland – map

Bundaberg

The NDIS will become available in the Bundaberg local government area from 1 October 2017. A person may meet the access requirements to become a participant of the NDIS up to 6 months prior to this date.

Cairns, Cassowary Coast, Tablelands, Croydon, Etheridge, Cape York and Torres Strait

The NDIS will become available in Cairns, Cassowary Coast, Tablelands, Croydon, Etheridge, Cape York and Torres Strait from 1 July 2018. A person may meet the access requirements to become a participant of the NDIS up to 6 months prior to this date. These districts cover the local government areas of:

  • Aurukun
  • Cairns
  • Cassowary Coast
  • Cook
  • Croydon
  • Douglas
  • Etheridge
  • Hope Vale
  • Kowanyama
  • Lockhart River
  • Mapoon
  • Mareeba
  • Napranum
  • Northern Peninsula
  • Pormpuraaw
  • Tablelands
  • Torres
  • Torres Strait Island
  • Weipa
  • Wujal Wujal
  • Yarrabah

Fraser Coast, North Burnett, South Burnett and Cherbourg

The NDIS will become available in the Fraser Coast, North Burnett, South Burnett and Cherbourg local government areas from 1 July 2018. A person may meet the access requirements to become a participant of the NDIS up to 6 months prior to this date.

Mackay, Isaac and Whitsundays

The NDIS will become available in the Mackay Disability Service Centre area from 1 November 2016. A person may meet the access requirements to become a participant of the NDIS up to 4 months prior to this date. The Mackay Disability Service Centre area covers the local government areas of:

  • Isaac Regional
  • Mackay Regional
  • Whitsunday Regional

Rockhampton

The NDIS will become available in Rockhampton, Gladstone and west to the borders from 1 January 2018. A person may meet the access requirements to become a participant of the NDIS up to 6 months prior to this date. These districts cover the local government areas of:

  • Banana
  • Barcaldine
  • Barcoo
  • Blackall Tambo
  • Central Highlands
  • Diamantina
  • Gladstone
  • Livingstone
  • Longreach
  • Rockhampton
  • Winton
  • Woorabinda

Toowoomba and west to the borders

The NDIS will become available in the Toowoomba area and west to the borders from 1 January 2017. A person may meet the access requirements to become a participant of the NDIS up to 6 months prior to this date. These districts cover the local government areas of:

  • Balonne
  • Bulloo
  • Goondiwindi
  • Maranoa
  • Murweh
  • Paroo
  • Quilpie
  • Southern Downs
  • Toowoomba
  • Western Downs

Townsville, Hinchinbrook, Burdekin, west to Mount Isa, and up to the gulf

The NDIS will become available in Townsville, Hinchinbrook, Burdekin, west to Mount Isa, and up to the gulf from 1 July 2016. This covers the local government areas of:

  • Townsville
  • Charters Towers
  • Palm Island
  • Boulia
  • Burdekin
  • Burke
  • Carpentaria
  • Cloncurry
  • Doomadgee
  • Flinders
  • Hinchinbrook
  • McKinlay
  • Mornington
  • Mount Isa
  • Richmond

Where can I find more information?

Information packs on the Queensland roll out have been developed as a resource for providers and future participants. These resources include a range of factsheets and a frequently asked questions document on the NDIS and the Queensland roll out.

You can subscribe to the NDIS e-newsletter for the latest news and information about the Scheme.

The NDIA and Queensland Government are delivering a range of information and activities to help people with disability, their families and carers, service providers and the community get ready for the NDIS. For more information on events visit the Queensland events page or the Queensland NDIS events calendar.

Contact us

Early Childhood Early Intervention

The ECEI approach will be available to all children aged 0-6 with a developmental delay or disability in line with the roll out of the NDIS.

The current Early Childhood Early Intervention (ECEI) partner is

The NDIA has now completed its NDIA Partners in the Community competitive Grants for Early Childhood Early Intervention (ECEI) services for Participants aged birth to 6 years of age, until 30 June 2019 in the Service Areas of Ipswich and Bundaberg.

The successful Partners in the Community who will be delivering ECEI services are:

For more information about the ECEI approach, visit the NDIS ECEI page .

If the NDIS is yet to roll out in your area, please visit the Queensland Government website (external) for details of early intervention supports that may be available.

Transitional Arrangements

A bilateral agreement was signed by Prime Minister Malcolm Turnbull and Queensland Premier Annastacia Palaszczuk on 16 March 2016 for the roll out of the National Disability Insurance Scheme (NDIS) in Queensland. You can read the agreement on the COAG website (external).
An Operational Plan (the Plan) is an agreement between the National Disability Insurance Agency (NDIA), Commonwealth and Queensland governments. The Plan outlines how the three parties will work together to implement the NDIS in Queensland.
The Plan is made up of 20 different sections in two parts:

  • Part one is about the bilateral and national policy.
  • Part two is about administration and service delivery.

You can download the operation plan below:

Local Area Coordination

The NDIA has now completed its NDIA Partners in the Community Grants for Local Area Coordination (LAC) services for Participants aged 7 years and over, until 30 June 2019 in Service Areas of Toowoomba, Ipswich, Townsville, Mackay and Bundaberg.

The successful Partners in the Community delivering Local Area Coordination (LAC) services are:

Carers Queensland Incorporated (external) – in the service areas of Toowoomba and Ipswich

Feros Care (external) – in the service areas of Townsville and Mackay.

IWC (external) - in the service area of Bundaberg.

VISITING OUR PARTNERS - For Partners in the Community office locations please see the NDIS Agency and Partners in the Community Locations Page https://www.ndis.gov.au/about-us/locations.html

If you are interested in working as an NDIS Local Area Coordinator (LAC) in Queensland you can find details about available positions by visiting our Partners website recruitment pages:

Carers QLD Job Vacancies (external)

Feros Care Careers (external)

IWC Employment Opportunities (external)

In addition, until the end of February 2017, NDIS community awareness and participant readiness activities will continue to be provided by two community organisations commissioned by the NDIA within Commonwealth Grant Guidelines.

These organisations are:

  • Mackay - Carers Queensland and Connections Inc
  • Toowoomba - Parent to Parent and Mental Illness Fellowship Queensland.

In the Mackay service area:

  • Carers Queensland Inc - ph: 07 3900 8100
  • Connections Incorporated – ph: 07 5495 3472

In the Toowoomba service area:

  • The Schizophrenia Fellowship of Queensland Inc - T/A Mental Illness Fellowship Queensland ph: 1800 985 944 or 07 4632 0788
  • Parent to Parent Association Queensland Inc – ph: 1800 777 723 or 07 5472 7072

Information Packs

For detailed information about the roll out in QLD, download the following information packs:

Participant information pack (PDF 1MB)

Provider information pack (PDF 1.8MB)

Roll Out Information

The NDIS is not available everywhere yet, see the Our Sites page to find out which areas currently have access.

Our Sites