Planned multi-system outage 9-10 June 2024

There is an upcoming planned outage.

Planned outages allow us to update and improve our systems.

Impacted systems

  • Application Programming Interface (AP!) Services
  • my NDIS app
  • my NDIS participant portal 
  • myplace provider portal 

Start date and time

Sunday 9 June 10 pm AEST

Finish date and time

Monday 10 June 6 am AEST

Outage window

8 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.