There are upcoming planned multi-system outages.
Planned outages allow us to update and improve our systems.
Outage 1
Impacted systems
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
Start date and time
Saturday 2 November 2024, 4:30 am AEDT
Finish date and time
Sunday 3 November 2024, 12:00 pm AEDT
Outage window
31.5 hours
Outage 2
Impacted system
- my NDIS app
Start date and time
Monday 4 November 2024, 9:00 am AEDT
Finish date and time
Monday 4 November 2024, 10:30 am AEDT
Outage window
1.5 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.