There are upcoming multi-system updates.
Planned outages allow us to update and improve our systems.
Impacted systems:
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
- my NDIS App
- NAPIC Gateway
- Digital Partner Portal
- Integrity Portal
- Developer Portal
- Registration Portal
- APIC Provider API
Start date and time
Saturday 26 September 2026, 4:00 am AEST
Finish date and time
Saturday 26 September 2026, 3:30 pm AEST
* Please note: Services may be returned earlier if technically possible.
Outage window
11.5 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.