Planned system updates 24-25 October 2026

There are upcoming multi-system updates.

Planned outages allow us to update and improve our systems.

Impacted systems:

  • my NDIS participant portal  
  • my NDIS provider portal  
  • myplace participant portal  
  • myplace provider portal  
  • my NDIS App  
  • NAPIC Gateway  
  • Digital Partner Portal  
  • Registration Portal
  • Developer Portal
  • APIC Provider API

Start date and time

Saturday 24 October 2026, 11:30 pm AEDT

Finish date and time

Sunday 25 October 2026, 1:30 am AEDT

Outage window

2 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.