Latest news

The Agency is trialling a new phone system with selected service delivery teams. The trial will begin on 25 August 2025 and run for three months.

There is an upcoming planned multi-system outage. Planned outages allow us to update and improve our systems.

There is an upcoming planned multi-system outage. Planned outages allow us to update and improve our systems.

There is an upcoming planned multi-system outage. Planned outages allow us to update and improve our systems.

There is an upcoming planned multi-system outage. Planned outages allow us to update and improve our systems.

Update 19 June 2025. We’re pleased to let you know these systems are now working as normal.