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The NDIA, DRCO and IAC commit to continue working together on NDIS reforms. Co-design working groups need to evolve to better reflect the broader scope of co-design work in this phase of reform.

Please note the advice regarding Art and Music Therapy has now changed. Read the September 2025 update.

We are improving how we check your identity when you phone our National Contact Centre. This is to improve the safety of your plan by making sure only you or your authorised representative have access to your plan information.

Key Themes and Insights 1. Current issues Key Themes: NDIA eligibility reassessment processes. Key Insights: Current eligibility reassessment communications are problematic for people with permanent disability, for example Down Syndrome, and are causing significant trauma for participants and families. Concern the Agency is sending participants eligibility reassessment letters when their case is sitting before the Administrative Review Tribunal. Concern participants are not receiving the initial communication asking for evidence as part of their eligibility reassessment. The Agency needs a process for confirming the participant received the initial letter. Concern the Agency is calling participants about eligibility reassessments without notice. Participants...

Key Themes and Insights Agenda item 1: DRCO 2024 workplan discussion Key Themes: DRCO 2024 workplan; DRCO Forum working group updates. Key Insights: The Membership working group developed and shared a process for DRCOs to raise issues for consideration at the Forum. The Accessible Communications working group is working with the NDIA on a pilot project for developing accessible communications for people with intellectual disability. The pilot will provide a model for the Agency to develop accessible communications for other disability communities. The Employment working group has held its first meeting. It identified focus areas of: customised employment work experience...

Inklings is a pilot program available to Western Australian parents and caregivers of babies and toddlers aged 6-18 months who are showing early developmental differences or delays.