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Update 29 June 2025 The my NDIS app is now working as normal. We apologise for any disruption this may have caused. Original message We’re aware some users may be experiencing intermittent issues with accessing or using the my NDIS app. Technical staff are working on a fix as a priority. If you experience any issues, you can use the participant portal on the NDIS website or try again later. We apologise for any inconvenience.

This is a summary of the NDIS Co-design Advisory Group (CAG) meeting on 4 April 2025.

In 2023, the National Disability Insurance Agency (NDIA) commissioned an independent review of the NDIA’s co-design work.

The Self-Management Advisory Group met for the fourth time on 24 June 2025.

This is a summary of the NDIS Co-design Advisory Group (CAG) meeting on 23 June 2025.

Quote from attendee: The experience needs to be fair and supportive. Some people are helpful, but others are not. We need consistency- and trust and transparency are key. What we talked about Topic 1: Blue-sky thinking around Support Needs Assessments (SNA) The group stepped back from current processes to explore fresh, creative ideas for the experience of a Support Needs Assessment. In breakout rooms, parent and carers chose their own discussion topics using research materials as prompts. Facilitators supported only when needed, keeping the conversation parent and carer led. Topic 2: Exploring the plan handover phase – meeting and discussing...