Acting Commonwealth Ombudsman, Jo Mulder, has released a report into how the NDIA is implementing the Participant Service Guarantee (PSG) and communicating with people about access and planning timeframes.
The NDIA has run a fine-tooth comb over more than 100,000 claims by NDIS providers, plan managers and participants to ensure only legitimate claims are paid.
Our first meeting was collaborative, with strong engagement and a clear focus on making the National Disability Insurance Scheme (NDIS) more culturally safe, accessible, and responsive for First Nations peoples.