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247 Results for 'role of a ndis provider'
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Key Themes and Insights 1. Current issues Key Themes: NDIA eligibility reassessment processes. Key Insights: Current eligibility reassessment communications are problematic for people with permanent disability, for example Down Syndrome, and are causing significant trauma for participants and families. Concern the Agency is sending participants eligibility reassessment letters when their case is sitting before the Administrative Review Tribunal. Concern participants are not receiving the initial communication asking for evidence as part of their eligibility reassessment. The Agency needs a process for confirming the participant received the initial letter. Concern the Agency is calling participants about eligibility reassessments without notice. Participants...
News
Quote from attendee: The experience needs to be fair and supportive. Some people are helpful, but others are not. We need consistency- and trust and transparency are key. What we talked about Topic 1: Blue-sky thinking around Support Needs Assessments (SNA) The group stepped back from current processes to explore fresh, creative ideas for the experience of a Support Needs Assessment. In breakout rooms, parent and carers chose their own discussion topics using research materials as prompts. Facilitators supported only when needed, keeping the conversation parent and carer led. Topic 2: Exploring the plan handover phase – meeting and discussing...