Planned multi-system outage 27 July 2024

There is an upcoming planned outage.

Planned outages allow us to update and improve our systems.

Impacted systems

  • my NDIS app
  • my NDIS provider portal
  • my NDIS participant portal
  • myplace participant portal
  • PACE staff portal

Start date and time

Saturday 27 July 2024 4:30 am AEST

Finish date and time

Saturday 27 July 2024 1:00 pm AEST

Outage window

8.5 hours

Impact on users

These NDIS systems will be down during the outage window. Please plan around this if required.

If you work in a public facing role, feel free to let external users know about outages that may impact them.

We are sorry for the disruption.